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Jan 2023
1:09pm, 10 Jan 2023
28,630 posts
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fetcheveryone
Has anyone experienced a loss of map on Garmin Connect, and subsequently on Fetch? I know of two Fetchies (me being one) who appear to have lost maps on recent runs. The distance is accurate, and I’ve definitely not amended any settings.
Anyone?
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Jan 2023
1:25pm, 10 Jan 2023
19,952 posts
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larkim
I've had it happen infrequently with my wife's watch on the orange site where the distance and pace appear correct, but no trace appears. I put it down to the watch losing signal and replacing the GPS measurements with an estimated pace from cadence instead.
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Jan 2023
1:39pm, 10 Jan 2023
28,631 posts
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fetcheveryone
The distance was very accurate - I know because I plotted the route before I went out. There was no sign of the map on Garmin Connect, nor was there any lat/lng info in the FIT/TCX file.
A friend living locally has had the exact same problem, and it seems to have been the case for a week.
I'm trying a factory reset, and will report back.
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Jan 2023
1:43pm, 10 Jan 2023
28,632 posts
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fetcheveryone
I've just factory reset, then done a walk around the garden - the map seemed fine.
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Jan 2023
1:55pm, 10 Jan 2023
4,527 posts
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StuH
Not myself, but others I know have had this when starting an activity before achieving a proper GPS lock
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Jan 2023
2:11pm, 10 Jan 2023
28,633 posts
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fetcheveryone
Pretty sure the lock was fine - but I'll find out in a couple of days when I venture out again. Just two miles today, with a few walks to keep my HR under control.
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Jan 2023
2:40pm, 10 Jan 2023
1,273 posts
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Sam Jelfs
Not had that issue Fetch, even without a good GPS lock you normally would get some lat/long data even if it was junk.
I was surprised at how accurate the pace / distance was based on cadence the other week when I went through a 1 mile long tunnel and the distance when I got out was pretty close to what I expected.
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Jan 2023
3:09pm, 10 Jan 2023
19,953 posts
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larkim
Surely the starting point is to look at the .fit file at source in the Garmin to see if there is any lat/lon data in the source file.
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Jan 2023
3:14pm, 10 Jan 2023
28,635 posts
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fetcheveryone
Yes. There isn't.
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Jan 2023
3:21pm, 10 Jan 2023
20,786 posts
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flanker
This used to be a common problem on older gamins. They had limited storage, and when it was full they couldn't save the location data, so just kept a completely accurate running total but dropped the actual data points. Not heard of it being a problem on more recent models (I think the default is to auto-purge when running out of space?) but if a factory reset fixed the problem then that would align with this being the problem as it would clear out the stale data.
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Garmin 735xt problem
Jan 2021
