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Apr 2024
2:49pm, 11 Apr 2024
16,824 posts
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jda
Octopus may have solved our dual meter confusion problem, they blame it on Bulb for confusing the meters originally (which happened several years ago) and then possibly applying some sort of hack to swap the readings that didn’t transfer properly when they took over. We will see what happens with future bills. For the time being we’re a few hundred quid better off though.
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Apr 2024
2:58pm, 11 Apr 2024
5,028 posts
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Elsie Too
SO energy have unprompted by me been in touch to reduce my DD due to the price cap fall in prices 
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Apr 2024
1:38pm, 24 Apr 2024
3,158 posts
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Muttley
Now that winter is over (supposedly) and I guess the saver sessions are done, I have redeemed my Octopus points. Just shy of £20, for very minor inconvenience. Can't complain.
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Apr 2024
2:08pm, 24 Apr 2024
49,881 posts
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HappyG(rrr)
I've requested £400 credit back from Octopus and to reduce DD from £60 to £30 to stop building up credit. They have OK'd both and say should happen within a few days. G
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Apr 2024
2:21pm, 24 Apr 2024
2,363 posts
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Shades
I'll sign up for the saver sessions with Octopus when they start up again.
Happy - hope that refund arrives quickly. 😀
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Apr 2024
2:51pm, 24 Apr 2024
3,159 posts
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Muttley
It took them a little while to process my refund request but they do get there in the end.
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Apr 2024
3:34pm, 24 Apr 2024
5,045 posts
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Elsie Too
I did a saver session with SO energy but you don't get money back, you just get entered into a draw to maybe win an amazon voucher - does not give enough incentive for me to bother again.
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Apr 2024
3:40pm, 24 Apr 2024
2,365 posts
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Shades
Shell also did prize draw entries, didn't win anything. Shell sold out to Octopus so I'm hoping to make a couple of quid next winter.
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Apr 2024
4:19pm, 24 Apr 2024
18,816 posts
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Mandymoo
Have had free electric today and also have tomorrow - still comes in handy
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Apr 2024
9:05pm, 24 Apr 2024
18,297 posts
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KinkyS
SO tried to use their prize draw as an incentive to get me to book a smart meter appointment, but the timing and nature of the saver sessions means I'd never save enough to even qualify for the draw, so for the moment the cons of a smart meter still outweigh the pros.
Pros - don't have to submit readings any more, a task that takes all of 2 minutes and is no bother at all.
Cons - appointment booking system means I'd have to miss a whole day of work for the meter installation, and access requirements would mean missing another day of work sorting out the chaos in cellar where the electricity meter is!
There'll need to be better savings available for me to go for it I'm afraid.
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