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Importing using the Garmin Communicator Plugin

74 watchers
K5 Gus
K5 Gus
Sep 2013
4:59pm, 30 Sep 2013
292 posts
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K5 Gus
erm, no it was fine for me at weekend - was just letting you know it was still ok
Meglet
Meglet
Sep 2013
7:44pm, 30 Sep 2013
13,147 posts
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Meglet
I had probs on Friday but have uploaded fine this evening thanks.
mr d
mr d
Sep 2013
10:22pm, 30 Sep 2013
1,004 posts
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mr d
Didn't work Saturday for me, works now! Yay!!
jacdaw
jacdaw
Sep 2013
10:44pm, 30 Sep 2013
310 posts
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jacdaw
It doesn't seem to get the elevation (total ascent / descent) data when it uploads; everything else is fine but those fields are blank. Anybody else have this?

To make it more interesting, it has managed to get ascent / descent data once, but not before or since.

I have a Garmin Forerunner 405, Windows 7, IE10.
LouLou
LouLou
Nov 2013
9:16am, 14 Nov 2013
5,965 posts
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LouLou
Have just installed updated windows 8.1 on my laptop and it won't install garmin communicator plugin?

Anyone else had this and know the solution?
fetcheveryone
fetcheveryone
Nov 2013
9:18am, 14 Nov 2013
13,654 posts
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fetcheveryone
I had a few people yesterday mention this.
paul the builder
paul the builder
Nov 2013
9:21am, 14 Nov 2013
4,064 posts
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paul the builder
I observed that Gamin communicator plugin version is up to 4.1 now (as of October 23, 2013), from 4.0.4.

This fact may be relevant or irrelevant to Lou's question. Or of interest or non-interest to people.
LouLou
LouLou
Nov 2013
9:41am, 14 Nov 2013
5,966 posts
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LouLou
I googled it and got a complicated response on a Microsoft site -thought it would get a more sensible answer here. It goes through the download sequence then when the installer closes reloads the Garmin website windows which then says communicator plugin not installed?

I'll wait and see if anyone finds a solution.
Badger
Badger
Nov 2013
12:49pm, 14 Nov 2013
3,950 posts
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Badger
From the Garmin forums: forums.garmin.com
They're all pointing the finger at Garmin over there, but it sounds more like Windows and IE becoming exceptionally paranoid with this release. Chrome or Firefox should work better. Sporttracks may be scuppered by this, going by some of the comments on there.
davelord
davelord
Nov 2013
12:52pm, 14 Nov 2013
178 posts
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davelord
I found with 8.1 I need to use chrome instead of IE

About This Thread

Maintained by fetcheveryone
Just a little note to say thanks for all the comments here and via feedback. The test phase was useful for knocking off a lot of bugs, but there's nothing like the thrill of putting something live to really get that usability feedback flowing :-)

Here's the TO DO list following feedback from users:

1) Solution for only showing runs since last update - DONE
2) Links on successful import to allow direct route to edit/view - DONE
3) Avoid reloading data on choosing different time view.
4) Stop people pressing the button more than once - DONE
5) Auto detect sport where available.
6) Fix rogue pace zones (reported by Duchess, MacApple et al)
7) Max speed (for Mick173)
8) Smoother import of elevation data.
  • Show full description...

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