Garmin

1 lurker | 220 watchers

Looby Loo 15 Nov 11:17am, 15 Nov 2024 4,429 posts	0 Looby Loo @Rosehip mine is still wrong.
larkim 15 Nov 11:23am, 15 Nov 2024 26,123 posts	0 larkim Still noticed nothing wrong on my calendar? Odd that we should be seeing different things.
SPR 15 Nov 11:31am, 15 Nov 2024 46,738 posts	0 SPR You can find posts about this on the Garmin forum and the indications are it's linked to clock changes for those affected.
SPR 15 Nov 11:32am, 15 Nov 2024 46,739 posts	0 SPR Or started when clocks changed to be precise.
Rosehip 15 Nov 11:51am, 15 Nov 2024 33,709 posts	0 Rosehip It seemed to start when clocks changed but has affected all events going back years and doesn't appear on the watch or webpage. seems like they are having trouble fixing it too Twitter - "Thank you for reaching out! We have a ticket open for this and our engineering team is working on a fix. If you'd like to be notified when the fix is released, we can add you to that ticket. If you are interested in that, please let us know the email address associated with your account." (5 Nov) ”The ticket number is PSC-573144. We encourage anyone who is experiencing this issue to reach out to us, and we can get them added to the ticket so they can be notified when a fix is released. Have a wonderful week!" (13 Nov) think they'll be over run if everyone 'reaches out'
Northern Exile 15 Nov 12:44pm, 15 Nov 2024 10,600 posts	0 Northern Exile Tell you what troops, I can't fault Garmin's customer service: Been having problems with my VA4 recently and after two factory resets have given up trying. Rang Garmin, the problem I have been experiencing is a known one and despite it being over three years old they are replacing it with a new one free of charge. I have battered the crap out of this thing, worn it every day and it's scratched to hell. Result! Mind you, this isn't my first positive experience with Garmin CS. They were brilliant on replacing a few other devices too!
Gooner 15 Nov 12:49pm, 15 Nov 2024 22,780 posts	0 Gooner They are generally held in quite high regard when replacing faulty kit. It's one reason that I personally will stick with them for all of my GPS kit.
larkim 15 Nov 12:50pm, 15 Nov 2024 26,124 posts	0 larkim Agreed, cannot fault them on this sort of level of service.
Rosehip 15 Nov 12:57pm, 15 Nov 2024 33,713 posts	0 Rosehip they are very good like that
Badger 15 Nov 3:01pm, 15 Nov 2024 17,494 posts	0 Badger Agreed. They are more reliable than they were at one point, but when my F6x went bad 6 months out of warranty, they asked for some files off it, then replaced it with a refurbished one that felt like new as having a known fault.