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Jun 2021
12:02pm, 4 Jun 2021
1,630 posts
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Gromit
ok you guys talking about garmin pay got me thinking about getting down with the youth  only problem is when i go to garmin connect for my Fenix 5X there is no option for garmin pay where it should be ? any ideas anyone ?
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Jun 2021
12:08pm, 4 Jun 2021
377 posts
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AndyS
@Gromit - the 5/5S/5X don't support Garmin Pay (hardware limitation) - it was added with the 5 plus range
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Jun 2021
12:10pm, 4 Jun 2021
1,632 posts
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Gromit
ahhhhhh that saves me trying to fix it then Thanks AndyS
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Jun 2021
1:01pm, 4 Jun 2021
38,914 posts
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HappyG(rrr)
I specifically got the original Vivoactive 3 for the pay option. Liked the idea. And have used it several times a week while getting lunch at work, after a run (pre pandemic). I do like it. G
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Jun 2021
3:07pm, 4 Jun 2021
7,708 posts
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Northern Exile
Well, that's been a bit of a fail - I couldn't register my new Curve card in the Connect App, a quick bit of googling tells me I'm not the only one. Can anyone who might have experienced a similar problem point out the error of my ways? Do you have to wait until you get the physical card in your hands and see how your name is portrayed?
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Jun 2021
3:10pm, 4 Jun 2021
7,709 posts
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Northern Exile
p.s. I should be clear: Garmin Connect states that 'the authorisation of this card has failed'. I don't know why, it's been activated etc
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Jun 2021
3:11pm, 4 Jun 2021
328 posts
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azx
Contact curve support via the app. They're usually pretty responsive.
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Jun 2021
3:28pm, 4 Jun 2021
7,710 posts
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Northern Exile
Yeah, done that. Hopefully it's just something stupid on my behalf.
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Jun 2021
12:13am, 5 Jun 2021
4,799 posts
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quimby
I just set up a Curve account as a backup for my Starling card. During the setup it asked for "your name as it would appear on your passport". I just used Firstname Lastname. I then used the same format when registering the card in Garmin Pay. That worked for me. (Don't get me started on why *every* account/card has a different variation on my name; X X Lastname, Ms X Lastname, Ms X X Lastname, Firstname Lastname, Ms Firstname X Lastname...)
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Jun 2021
7:26am, 5 Jun 2021
7,712 posts
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Northern Exile
I also wondered if that could be the issue and tried various combinations.... didn't work though. Still no response from Curve support, perhaps not as responsive as I'd hoped
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