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Dec 2024
8:00am, 13 Dec 2024
5,350 posts
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Shades
I didn't get an invite either. I guess as I'm in the neighbouring county to Muttley, I too am in the 'wrong' part of the country 🤣
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Dec 2024
7:31am, 18 Dec 2024
20,438 posts
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Merrymoo
Currently have free electric until 9.30 am so it's all systems go here 😂
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8 Jan
5:17pm, 8 Jan 2025
20,612 posts
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Mandymoo
We have our first saving session of the year now, until 6pm.
Then tomorrow free electric from 4pm till 6pm
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8 Jan
5:19pm, 8 Jan 2025
5,719 posts
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Shades
I'm on the saving session now too. Haven't had the frre electricity offer for tomorrow, that might be as not in my region.
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8 Jan
7:15pm, 8 Jan 2025
3,706 posts
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Muttley
I did the saver session. Dinner half an hour later than planned, it's no hardship.
I think the free electricity is in parts of East Anglia and the south east. So those of us in the south west are fresh out of luck.
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8 Jan
7:17pm, 8 Jan 2025
20,615 posts
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Mandymoo
We had a lot of free electric over Christmas holidays down here on the Kent Coast
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8 Jan
7:18pm, 8 Jan 2025
5,722 posts
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Shades
I had my dinner earlier 😋. But an hour flies by so no real effort required.
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24 Jan
5:48pm, 24 Jan 2025
47,136 posts
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Night-owl
If I can ask a question to your octopus people are they still good as people said a few years back.
Thinking of leaving Eon my smart meters don't work I've given them reasons why I don't want them to come and fix it. ( the gas people are changing the pipes and will move meter outside ) no point in doing anything till that happens
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24 Jan
5:57pm, 24 Jan 2025
8,098 posts
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ThorntonRunner
Overall I've been very happy with Octopus. However, as they've grown so quickly their customer service can be very varied (according to the Facebook groups I'm on) ; many CS advisers are excellent, but some of the more recent can misunderstand their own tariffs and give incorrect advice.
I've found contacting them via Twitter to be very effective - eg reply and issue resolved within 15 minutes (it's the only reason I've still got Twitter!)
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24 Jan
6:03pm, 24 Jan 2025
5,944 posts
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Shades
I'm with Octopus and very happy with them. In the past I've been a serial switcher but I'd be very reluctant to leave Octopus. I am on a fixed tariff with no penalties should I decide to leave. My invoice is issued on the same day every month and promptly emailed to me and so far has been 100% accurate, smart meter works well.
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Saving Money Tips
Aug 2023