Jan 2019
5:56pm, 8 Jan 2019
2,803 posts
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Mouseytongue
Just had a mail back from C2 which said there was a known problem which has now been resolved. Will have to wait until I get home later to see if all is good.
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Jan 2019
6:08pm, 8 Jan 2019
33,665 posts
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Nellers
It’s synced my row to strava now but only the manual version as i’d Deleted it and resynced ergdata thinking it was a syncing issue.😔
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Jan 2019
6:25pm, 8 Jan 2019
113 posts
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Jef
... is this you on this forum ? .. I only see Angus.
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Jan 2019
6:30pm, 8 Jan 2019
33,666 posts
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Nellers
I'm number 3 on the list Jef. Yes that's us.
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Jan 2019
6:45pm, 8 Jan 2019
2,804 posts
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Mouseytongue
Boom! We're back in the room..!
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Jan 2019
7:01pm, 8 Jan 2019
33,668 posts
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Nellers
My son just did 5k and uploaded it. No graphs.
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Jan 2019
7:13pm, 8 Jan 2019
2,805 posts
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Mouseytongue
My rows from this morning have gone through. It seems data is / has been delayed, so my guess is they should come through in a few hours. I should think there is a sizeable backlog of data to get through.
David Hart (Support) <ranking@concept2.com>
Hi Glenn,
Apologies for the issue. There was a delay in sending across workouts/stroke data that has now been resolved. All the graphs/tcx data should show up shortly, if they haven't already.
Best,
David Hart Concept2, Inc. Oars
Indoor Rower
SkiErg
BikeErg 105 Industrial Park Dr., Morrisville, VT 05661 p : 800.245.5676 (toll-free US & Canada) : 802.888.7971 hours : 7:30 a.m. - 5:00 p.m. ET, Mon-Fri w : www.concept2.com
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Jan 2019
7:27pm, 8 Jan 2019
33,669 posts
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Nellers
Ah OK. I assumed if the sessionuploaded at all it would all come through. I can do patient.
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Jan 2019
8:38pm, 8 Jan 2019
33,670 posts
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Nellers
So I've just synced up my 2 x 5k and all the wiggly lines are back. THey've also appeared on The Boy's session.
Well done for fixing our world Mousey.;-)
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Jan 2019
9:36pm, 8 Jan 2019
2,806 posts
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Mouseytongue
Nah, it was my mate Dave in Vermont!
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