Garmin link to fetch issues?

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Mar 2015
11:27am, 17 Mar 2015
13 posts
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leejprice
The problem is thus; Files uploaded to Garmin Connect from FR910xt via android phone using ANT+ transfer agent - files not then appearing on Fetch?

Does this mean fetch link is broken? Garmin is broken? or it doesnt recognise files uploaded by a 3rd party and therefore doesnt instigate the transfer?
Anyone got any ideas?
Mar 2015
11:36am, 17 Mar 2015
15,808 posts
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fetcheveryone
Lee - No evidence that a file has arrived on the Fetch server from Garmin. Has it appeared in Garmin Connect?
Mar 2015
12:30pm, 17 Mar 2015
14 posts
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leejprice
Yes, its on there.

connect.garmin.com
Along with several other entries which havent come over to fetch, since the 8th March.
Mar 2015
1:53pm, 17 Mar 2015
15,809 posts
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fetcheveryone
Could you log into connect.garmin.com and click the little head icon on the far left, and go into Settings, and then Account Information. Scroll down, and you should see a section titled "Applications" - and you should see Fetch on the list of sites that have permission to read your data. Can you check that we're listed there?
Mar 2015
2:27pm, 17 Mar 2015
15 posts
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leejprice
Ok, Fetch appears to be there 3 times??

I think that may be because I thought the linkamabob must have come 'undone' so I tried it again.
Mar 2015
2:43pm, 17 Mar 2015
15,810 posts
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fetcheveryone
Try clearing them all out, and remaking the connection
Mar 2015
2:53pm, 17 Mar 2015
16 posts
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leejprice
Ok, thats done.
I'm running home from work at about 5pm so I guess we will see if its worked then?
Thank you very much.
Mar 2015
3:02pm, 17 Mar 2015
15,811 posts
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fetcheveryone
I hope it will help. I haven't seen any files arrive on the FE server. If that continues to be the case, even after your run, you might want to contact Garmin support to get their end of things.
Mar 2015
3:07pm, 17 Mar 2015
17 posts
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leejprice
Will do, thank you for your help.
Is it likely to be because the watch isnt talking directly to GC and going through my ANT+ agent instead?
Mar 2015
3:41pm, 17 Mar 2015
15,812 posts
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fetcheveryone
I've no idea :-)

About This Thread

Maintained by leejprice
The problem is thus; Files uploaded to Garmin Connect from FR910xt via android phone using ANT+ tran...

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