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May 2021
11:32am, 24 May 2021
60,083 posts
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Diogenes
I'm ringing my mum's provider as we seem to be paying about three times the most expensive rate published on their website. We've been using them for nearly 5 years. They've been really good, but I'm worried we've been overpaying.
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May 2021
11:36am, 24 May 2021
10,194 posts
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jda
Puzzled at the different approaches, I'm pretty sure that here (Lancashire) they are offering us one free, though it was my wife who spoke to them.
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May 2021
11:40am, 24 May 2021
60,085 posts
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Diogenes
I remember that social services paid for it for a while, after which we had to take over. There were various payment options to go for depending on how much you paid for the equipment in full or in part and rented it
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May 2021
11:57am, 24 May 2021
60,088 posts
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Diogenes
Ah, the difference is that mum has remote response element to her service so that if she calls the alarm a carer is sent out instead of a key holder being notified.
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May 2021
12:17pm, 24 May 2021
19,839 posts
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Bazoaxe
We had issued with wearing the fob thing at first, but thats one thing the carers ensure is worn on each of their visits and so the non earing problem has been largely resolved.
jda, do you not have PoA, I would have thought that gave you the chance to step in but actually then that gives you and your wife a tough call to make against an individuals wishes which isnt easy
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May 2021
12:55pm, 24 May 2021
10,195 posts
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jda
Yes we have the welfare PoA (finally!) but it only comes into effect on a doctor’s say-so, and he’s simply not there yet.
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May 2021
1:39pm, 24 May 2021
19,841 posts
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Bazoaxe
ah, right. I didnt appreciate that but I can see it makes sense so that families are not a bit too hasty in any actions
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May 2021
10:13pm, 24 May 2021
828 posts
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CK2
Does anyone have any tips for getting information about patients from a hospital? Dad's been in since Friday and my Mum can’t find out what’s happening. Dad is too tired and confused to know or explain but calls her a couple of times a day. The hospital phones ring out, go to recorded messages (no capacity to leave messages) or appear non operational. It’s causing Mum (and all of us to be honest) considerable worry as we have no information. I appreciate they’re incredibly busy. Thanks for any suggestions.
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May 2021
7:34pm, 25 May 2021
4,569 posts
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Little Miss Happy
I’d try contacting PALS CK2.
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May 2021
8:44pm, 25 May 2021
60,118 posts
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Diogenes
My only suggestion would be to keep trying at different times. I had this recently but when I did get through the nurse I spoke to was happy to talk for ages.
It also tends to be worse at weekends as they can have fewer staff working (depending on the type of ward).
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The Sandwich Generation - Aged Ps and children to care for?
Jun 2023